Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
What Our Clients Say About Us
★★★★★
Average Rating: 4.8 out of 5 based on 150 reviews
Highly Recommended!
Their service exceeded our expectations. The equipment arrived in perfect condition and the drivers were very knowledgeable.
★★★★★
Emily Davis
Fast and Reliable Delivery
I highly recommend their services. They delivered our equipment quickly and efficiently, making our project timeline much easier to manage.
★★★★★
John Smith
Reliable and Efficient Service
The delivery of our excavator was seamless and on time. The team was professional and handled everything with care, making the process stress-free for us.
★★★★★
Jane Doe
Exceptional Customer Support
I was impressed by the level of communication throughout the delivery process. They kept me informed at every step, ensuring everything went smoothly.
★★★★★
Mike Johnson